You might have noticed that the same mattressess might be for sale in different stores, but under different names. A lot of people might claim that.
But actually, you never see the exact same mattress in 2 different stores anymore. This is because of Sears.
Sears wanted Sealy to make an exclusive line of mattresses just for them. Once other retailers saw that Sears had an exclusive line, they all wanted to have their own exclusive lines.
Now retailers can completely customize their lineups and exclusive products are the norm.
So now, most of the time, you don't actually see the exact same mattresses with different names, you have what they call "comparable" mattresses because there will be some differences (like how many layers of foam they have and in what order or a different cover.)
Markup is generally pretty high in the mattress business. Originally, it was because most mattress salesmen work on commission (I did) and they needed to have some room for customers to haggle. Today, it's mostly just because corporations are greedy.
One very typical scam is to put a mattress "on sale" by lying about the original price and then offering the actual price as a sale price. For example, one company I worked for would double the original price and them make it "buy one get one free."
Don't ever pay the retail price in a mattress store. Negotiate a price.
With the exception of Tempurpedic (which sets the prices at which retailers must sell their products), they have a tiered price structure.
At Mattress Warehouse (in the mid-Atlantic region), they have "highline", "midline" and "lowline" prices (and our commission percentage would drop with each one, like 10% for highline, 7% for midline and 5% for lowline), and they also had what they called the "burn" price for last resort to keep customers from walking. We had to pretend to call the regional manager to get permission to sell at the burn price (and it only paid a 2% commission.)
But here is the biggest scam in the mattress industry: The warranties.
For the major brands the standard warranty is generally a 10 year non-prorated warranty.
Some companies do offer longer warranties, but if you look at the fine print, it's usually non-prorated for 10 years and then heavily prorated for the duration of the warranty period.
But here's the kicker; you have to also buy a water proof mattress protector because even the smallest of stains will completely void the warranty.
In addition to selling mattresses, I also worked as a warranty inspector for a company called Mattress Marshalls.
When you make a warranty claim, the manufacturer would send someone like me out to your home to inspect the defects.
I would literally measure how deep a sag or body impression was, take photos and video and send them to the manufacturer. If I saw any stains at all, even the size of a dime, I had to report it and take pictures of it, and the claim would be denied.
If I were to approve a claim and the defective mattress sent back had any stains on it, I didn't get paid for that inspection.
Well, with that bit of background, I hope it helps you in your quest of buying yourself a new mattress.
Price determines quality and quality determines comfort.
I've slept on cheap, mid priced, and expensive matresses, so I have a point of reference.
A cheap thin hundred dollar mattress from Sam's Club is OK if you're on a budget, but it will wear out pretty fast and it's not the most comfortable. Better spend extra two hundred and get something more thick and comfortable like Basset.
Got more money to spend? Go to a good store and pick up something in the thousand dollar range. It would last much longer.
My current expensive mattress is ten years old and I think it's got at least another five years left in it.
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